Palm Cove Beach House | Palm Cove

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Terms & Conditions :

You contractural acceptance of these terms and conditions is inherent in your payment to us. Please email us to ask if you have any queries.

Terms & Conditions for Holiday Rental - Palm Cove Beach House, Veivers Road.

The terms and conditions of the holiday letting as agreed to by both parties are as follows and departure from same by you permits & authorizes the owner & agent to charge compensation or appropriate charges to your credit card, to refuse the key/door combination, amend the charges or immediately terminate the rental.
  • Premises are available from 2pm on the day of your arrival and are to be vacated by 10am on the day of your departure. The property is to be locked and the keys returned to our office unless alternate arrangements are made. If the office is closed please place keys in the Key Deposit Box at our Bokissa Road Palm Cove office.
  • Credit card prepayment of the total rent is required to reserve a property. Payment by Visa, Mastercard or Direct Debit are accepted only.
  • The premises are let to you for holiday purposes only for the period stated on the receipt. No parties or large gatherings are allowed.
  • We reserve the right to apply any amount of minimum night stays at any time.
  • The number of people occupying this premise is not to exceed the number of people that were initially booked and are listed on your booking confirmation.
  • In the event of a cancelled booking by you, less than one month in advance, a cancellation fee applies. We strongly recommend you take out travel insurance for sickness and theft.
  • The description of the premises is made in good faith, text and image,  but no responsibility for miss-description can be accepted.
  • Breakages and losses to the property are to be reported to the agent and paid for immediately. Any breakages or losses as compared to the stocktaking sheet in the Holiday Rental, will automatically be charged on your credit card at replacement cost only.
  • All beach, bed and bathroom linen is provided. House linen is not permitted to be removed from the premises, beach linen only can be used outside of the rental premises.
  • Pets are not allowed on or about the premises.
  • There is a common wall to this 3 Bedroom Holiday Rental, we request that noise in the Holiday Rental be lowered at suitable times of the evening and for early morning checkouts, in consideration of neighbours.
  • No responsibility is taken for occupants personal property left on the premises. We strongly recommend you take out travel insurance for sickness and theft.

Bookings and Communications:  

  • All bookings and communications are via our website and email address. An emergency phone number is provided to you, at the Holiday Rental in the case of any equipment failure.
  • All booking and day tour queries, are completed prior to your arrival, by email. All vouchers and ticketing for your holiday will be delivered electronically.
  • Please Note: Your Initial Payment Constitutes Acceptance Of These Terms & Conditions.

Useful Information

  • Transfers: The Cairns Northern Beaches are located approximately 20 minute drive north of Cairns International Airport. Black & White taxis (131 008) will cost around $45.00 or there is the “Meet and Greet” service available, which will collect your key and meet you at the airport to take you straight to your accommodation for a fee of $15.00 per person (minimum of 2). Please phone (07) 4059 2713 or fax (07) 4059 2714 at least 48 hours in advance if you wish us to book the "Meet & Greet" service.
  • Access:  Will be by passworded security keypad. Your password access code, will be emailed to you, 3 to 5 days prior to your arrival (if you are traveling, then please advise us and we will arrange for your access information to be ready on your arrival into Palm Cove).
  • Check In And Check Out: Check in is after 2pm, sorry but no exceptions. Check out or departure must be by 11am, as cleaning staff will commence exactly at this time.
  • Telephone: This holiday rental does not have phone access, however should you require a phone open to STD and ISD during your stay we can arrange and charge at your time of booking confirmation, a $10 Telstra "Phone Away" card which can be used for making these outgoing calls. The available credit can be increased easily by you, dialing Telstra and using your credit card.
  • Services: Properties are fully self contained including bed linen and beach and bath towels. Our housekeeper will provide a linen service to guests staying longer than a week.
  • Pets: Not allowed at all.
  • Shopping Centre: The new Clifton Beach Shopping Centre is about 2 minutes drive south of Palm Cove. It houses Coles and 20 specialty shops. There is also a small convenience store in Palm Cove for immediate essentials.
  • Minimum Stay: A minimum stay of 3 nights is required.
  • Insurance: The landlord and his agents take no responsibility for loss or damage to your personal belongings whatsoever. It is recommend all staying at this Holiday Rental, purchase travel insurance.
Have a lovely stay and we hope you enjoy Palm Cove as much as we do



Contact Palm Cove Beach House
Palm Cove Beach House
Palm Cove Beach House is located in Palm Cove, that's just 30 minutes north of Cairns in Tropical North Queensland, Australia. Our Palm Cove accomodation is elegant but casual and we are very close walking distance to Palm Cove Beach. We accept credit cards, You'll find us better value than many of the Palm Cove appartments or Palm Cove Hotel as we are privately owned and operated..
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